Terms & Conditions

NB! After order is placed you will get from us confirmation  e-mail with total amount and payment options.

ESPENLAUB militaria doesn't accept any item for sale if we suspect it is not 100% original.
 

All the items displayed on ESPENLAUB are 100% original (if not specified as a copy). Inspection period is 15 days following receipt of the item(s).  During that period you may return the ordered item for any reason  for a full refund minus costs (shipping, handling and any bank or paypal fees), providing the item has not been damaged, cleaned or tampered and still is in the 'as sent' condition. Any damage, cleanings or tampering with the returning item will void all guarantees!

 After 15 days all rights for general return of the item is void and sale is final. Returns may be given ONLY in form of credit against future purchases, if nothing else have been discussed at the time of purchase.

If an item, which we sold you with regular 15 days inspection period,  later is proven to be non-authentic by a well known collector or  dealer  respected by us and we feel we have been careless in our authentication at the time we may still take a responsibility for the sale, so contact us if you feel you have not been treated right.  But in any case a claim should contains serious arguments and detailed explanations of what is wrong.


VIEWING

We try to provide the good quality photographs for all the items on our website. However, if the potential buyers wish to see the other views of the items, they should let us know their requirements. We will then take the additional photographs and e-mail them to you.

The following criteria are used to assist the customers to better understand the quality of each item listed in ESPENLAUB militaria, using the following descriptions:
Mint
Excellent
Very Good
Good
Fair
Poor


BUYING

Please fill the ordering  form and send it to us to ensure that the chosen item is available. Your application order will be considered within 2 days, and then you’ll receive an e-mail message from us where the total price (including the postage) will be stated as well as the terms of payment.  On confirmation, the payment should follow immediately, as we can reserve an item for seven  days only (the items will be marked on the web site as "ON HOLD”). We aim to send all orders within 2 days after we receive the payment, although buyers should allow up to 3-15 days for delivery.  All items are supplied on 15 days approval and may be returned during this time period,  although returned goods must be received by us in the same condition as supplied (please contact us prior to dispatch). Any damage or tampering with the returning item will void all guarantees. 


RETURNS

Inspection time is 15 days following receipt of the item(s). During this period you may return the ordered item for any reason for a full refund minus costs (shipping, handling and any bank or paypal fees), providing the item has not been damaged, tampered and still is in the 'as sent' condition. Any damage, cleanings or tampering with the returning item will void all guarantees!

After 15 days all rights for general return of the item is void and sale is final. Returns may be given ONLY in form of credit against future purchases, if nothing else have been discussed at the time of purchase.

The buyer is responsible for all costs associated with shipping the item back to ESPENLAUB militaria.  All returns must be shipped the same way.

VERY IMPORTANT! You should contact us first before sending something back for refund. We'll provide you with correct return  address and shipping instructions!!!  Ignoring our shipping instructions may cause loss of an item or an extra expensive for you!  We do not respond for any loss if you ship something to wrong not confirmed address.


LAYAWAY

If you would like an item from our web site but are not able to pay for it immediately we will be happy to make a payment plan. A deposit of 20% is required and non refundable if you do not want the item.

The length of the layaway depends on the price of the item.  Ask for more information.

If you elect to return an item that you have placed on layaway, we'll retain the deposit payment as a administrative and processing fees (payment) and also retain shipping, handling and any transactional fees.

Any item bought on "LayAway" and not fully paid for within agreed "layaway period"  will be subject  to loss of the deposit payment and item.


PURCHASING/ PAYMENT OPTIONS

Purchases can be made by  Credit Cards, PayPal, Bank Transfer, Certified Bank Check/Money Orders (extra charge for checks +25 EUR), WebMoney,  Western Union (www.westernunion.com) or Contact Money Transfers (www.contact-sys.com).  You can also send cash (in USD or EUR) by registered mail (airmail) to our address (on your own risk!). 

We do not take personal checks.

NB!  If you use Western Union or Contact Money Transfers to make a payment the postage will be FREE*!

* min. order must be 500.00 EUR


POSTAGE

We ship Worldwide!  Usually we use Registered Airmail.  After we received your order you will get an e-mail from us with postage fee and full payment instructions. We will package the items well to prevent any damage.  Insurance (by request) is charged extra. 

NB!  Insurance for full-value of the item is highly advised and recommended, as we cannot be responsible for any damage or losses  incurred during transit via any common carrier.


CHILDREN

Espenlaub Militaria does not sell products for purchase by children. If you are under 18, you may not purchase from aboutww2militaria.com without the involvement of a parent or guardian.


 

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Espenlaub Militaria.